Heroes Work Here

Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.

Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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COVID-19

In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.

Date of most recent confirmed infection of COVID-19

9/10/21

Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other

none

The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.

Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.

Learn More
Your Health is in Good Hands

We are taking initatives to keep our residents and staff safe.

See what we're doing



SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Admissions 7 Days per Week

Private/Semi Private Rooms

Courtyard

Dining Areas

Activities

Indoor/Outdoor Common Areas

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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                    [review] => This is very unusual for me to post something this personal and so emotional.  My mother n law was a patient of Riviera Palms for 1 1/2 years.  During that time I understand it was unusual and trying times during COVID so we were not aloud in for a long time.  Eventually we were aloud in and was greatly disappointed.  I won't go into all the details but please do not place your loved one in this facility.  She was not treated like a human being in this place.  Sure, there is a few here and there who actually care about people but we didn't see it very often.   They don't even deserve one star!
                    [rating] => 1
                    [reviewer] => Lisa Moore
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                            [user] => Tom O'Neill
                            [response] => Hello Lisa, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36990668/i
                            [status] => Posted
                            [response_date] => 2021-11-02 08:25:39
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                    [review] => A Self Rated 5 Star place! Do not bring your loved ones here! Especially if they only have months to live. I was in pinch with my father and the hospital in northern Florida picked this place out for my father. Yes, it's close to the house but with a high turnover rate to include the Director of Nursing, Lost Laundry, Limited contact with health care providers, extended quarantine due to his release date falling on a weekend and now dragging their  feet on his paperwork they were supposed to do to help with his benefits and transfer him to another location I've had it. The local news will be receiving a call today if they do not get this resolved in the next hour like I was just promised. @ShannonBehnken 1-855-Behnken will help I am sure of it.

Lack of caring from the CNA and one even tied my father's legs together and blamed him for his fall when he waited over an hour to go to the bathroom. Food not showing up due to staff calling out, Missed Zoom calls due to staffing issues. High turn over and firsthand experience with bad staff members giving you an attitude when you drop them off for the first time. Receptionist ease dropping and inserting themselves into our private conversations during visitations. Not even Prison guards do that!

Missing items with the food trays is very common. So much so my father keeps a set available in case they forget them or if the forget the meals all together. Do not bother asking for help as they are severally understaffed and are sure proud to fill the patients in on their 3 Day work weeks that they are on now.

Maintenance issue exist, and my father worked in home construction and remodeling for years and knows what he is talking about. Do not go here or take your family member here!

UPDATE! I was finally allowed to enter my father’s room when he passed away. It was far worse than I had ever thought. He was shoved into room that was spar of any comfort! No chair other than a wheelchair and a three-draw chest. His tv was next to he is bed mates on top of the curio with no angle to see it.

The conditions in the room were further from a five-star rating as there was cobweb in the corner of the vinyl base boards where they were separating from the walls. The walls had years of neglect showing and it was dismal.

I am so said that I was led to believe this place was great and a 5-star rated facility. There was no attention to my father overnight like I was led to believe and when I showed up to see him, I was met by the Social Worker whose comments where "And to what do we owe this visit too?" I informed him I was called by the unit nurse that my father had just passed, and I could come see him. The Social Worker said he was in a meeting and they had not been told about it. He doubted me and when on to check with others.

The level of rigor mortis clearly indicated he had passed over night and not just then like I was told. He was cold to the touch. He was a fall risk and was supposed to be checked frequently since he had been found on the floor twice before his passing.
                    [rating] => 1
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                            [user] => Tom O'Neill
                            [response] => Hello D W, we're so sorry to hear about your experience. We have no knowledge of the the events you have outlined in your comments. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36148747/i
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Josh Warne
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                    [review] => Residents need to visit with their family members. The facility refuses to implement outside visitation. Scheduled "appointments" to see family members are on a first come first serve basis which is usually once every 1 - 1.5 weeks. I sit here crying as I write this review. Another visitation of mine has been canceled because the center is performing maintenance to their lobby on my day to visit with my mother. The facility has made no accommodation for those family members that have been inconvenienced and my mother and I need to go another week without a visit. Their solution was to offer me a Zoom call with her, but Zoom does not work with patients who have dementia and are legally blind. This center has the most beautiful courtyard but refuses to allow outside visitation. Residents need to visit with their family members.
                    [rating] => 1
                    [reviewer] => Jodi Lohnes-Bresse
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                    [review] => The majority of the staff are very caring people that give their patients quality services. I’m very happy with my loved ones care. No place is perfect, otherwise I’d give them a 5.
                    [rating] => 4
                    [reviewer] => Mary B
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                    [review_date] => 2020-02-17
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                    [review] => Swim at your own risk no life guard on duty
                    [rating] => 1
                    [reviewer] => travean guyton
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                    [review_date] => 2020-01-13
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                    [review] => The leadership in this building is above the rest.  The passion the employess have for quality of care you will not find in any other facility.
                    [rating] => 5
                    [reviewer] => Tricia Russo
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                    [review] => This facility is centrally located in Palmetto and caters to families that are unable to care for their loved ones at home.  The staff is caring and work diligently to take care of all the needs for the residence (like their own family).  The center is clean and the meals are good (just like home).  The therapy department is awesome, the residence really enjoy their time with the staff.
                    [rating] => 5
                    [reviewer] => Cindy Jarvis
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                    [review_date] => 2019-09-20
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                    [review] => WOW what a therapy dept! Very nice facility and friendly staff. If you are looking for short stay rehab or long term care this is the place.
                    [rating] => 5
                    [reviewer] => Woodie Lee Jr
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                    [review_date] => 2019-09-16
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                    [review] => I began working at Riviera Palms in May, every person I have worked with has been amazing. Every one is so friendly and willing to help out when needed. When survey came in the building we all pulled together and had a very successful outcome. We are a 5 star facility with top notch care provided including our therapy services - which I have been working in nursing homes for 12 years and it’s one of the largest rehab gyms I have seen.
                    [rating] => 5
                    [reviewer] => Rachel Wheeler
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                    [review_date] => 2019-07-29
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                    [review] => The Director of Nursing at Riviera Palms is top notch.  She runs a tight ship while making sure the care of the patients and her staff comes first.  If you need a place to have a loved one rehab, this is the place to be.
                    [rating] => 5
                    [reviewer] => Whitney Barkey
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                    [review] => 
                    [rating] => 4
                    [reviewer] => Tim Hall
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                    [review] => My mother is there and it is such an amazing place. There is new management and they really have stepped up the game in care and compassion. The building is clean and beautiful, no smells like other nursing homes. The staff is friendly and helpful. I really feel like they care for her like family.
                    [rating] => 5
                    [reviewer] => Maria Gergle
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                    [review] => An entirely new management team has helped to change the culture at Riviera Palms and truly make it Resident driven care.
                    [rating] => 5
                    [reviewer] => Heather Veatch; Our Giving Hands, LLC
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                    [review] => Riviera Palms has an awesome management team! One of the largest therapy gyms in the area offering therapy 7 days a week. Beautiful court yard and plenty of daily activities to keep the Residents engaged.
                    [rating] => 5
                    [reviewer] => Courtney West
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                    [review] => My husband, a long term resident, has been in the facility since June 2018.  Rehab is one of the best in the area.  Nursing care and aids are always available and everyone from reception desk to cleaning staff genuinely  care with a positive  attitude.  The building is older but clean with no bad odors.  The Activity Dept offers various programs to engage all levels of care.

Admitting a loved one especially long term care is an extremely hard decision.  Riviera Palms makes it as stress free as possible.  I have never second guessed our decision.  I would highly recommend Riviera Palms .

.
                    [rating] => 5
                    [reviewer] => Mary Carey
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                    [review] => The food is horrible.  We have some really good aides,  and they are trying to run them off because they complained about a situation . They would rather pay agency aides alot more money , and most of them aren't very nice, then give the aides that work here a raise. Dosent make any sense to me. I also have found that the people that are in ch as rge are liers. I have been lied to many times.
                    [rating] => 1
                    [reviewer] => Timothy Kemp
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                    [review] => Great therapy department. Short and long term stay available.
                    [rating] => 3
                    [reviewer] => Sonya Gay
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                    [review_date] => 2019-04-21
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                    [review] => This is a true team with excellent leadership. Recent family shared their experience from a frightening hospital stay to the initial phone contact in the admission process to obtaining managed care authorization and  a week stay to get Dad back on his way home safely, They excelled in all areas. Thanks for a great job and being part of a "team of excellence".
                    [rating] => 5
                    [reviewer] => Linda Diet
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                    [review_date] => 2019-02-21
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                    [review] => Such a beautiful building with a very kind and caring team of health care professionals. I highly recommend Riviera Palms Nursing and Rehab to care for your family member. You have to take a tour to really experience the difference.
                    [rating] => 5
                    [reviewer] => Tom O'Neill
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                    [review_date] => 2019-02-18
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                    [review] => Riveria Palms is a beautiful Center with warm and caring staff.  a huge gym with quality therapists ready to serve your needs.  If you need Short term rehab or Long Term care pls call Riveria Palms.
                    [rating] => 5
                    [reviewer] => charles bell
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                    [review] => Awesome staff who took great care of my mother for 9 days after her surgery.  They are government rated FIVE STAR!  I have seen the bad nursing homes.  This place rocks
                    [rating] => 5
                    [reviewer] => Scotty Ledford
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                    [review_date] => 2019-01-31
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                    [review] => This facility has the LARGEST and BRIGHTEST gym and inspires me to get moving more!!   Riviera Palms offers Physical, Occupational, and Speech therapy and will get you or your loved one to the most independent state possible.  I strongly recommend Riviera Palms for short term rehabilitation OR long term care.   This Team is caring and compassionate and I rate them FIVE STARS!!!!
                    [rating] => 5
                    [reviewer] => Monica Greenlaw
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                    [review_date] => 2019-01-30
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                    [review] => 
                    [rating] => 5
                    [reviewer] => JOSEPH DIMINO
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                    [review_date] => 2019-01-16
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                    [review] => Our beloved Grandma Rose passed away peacefully.  Always so loving and attentive even into her precious final days, we witnessed a beautiful exchange of  compassion and love for Grandma Rose. We are sincerely grateful for the tender loving care from the staff at Riviera Palms rehabilitation center.  Iris, Gretchen, Rebecca & Suzanne her angels on earth. 
During her wonderful life  Grandma Rose found ultimate fulfillment in family.  She will forever be in our hearts and deeply missed.
                    [rating] => 5
                    [reviewer] => Roseann D'Amore Battipaglia
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                    [review_date] => 2018-08-10
                    [review_time] => 19:07:26
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                    [review] => My mother was sent there and in a month she died. At 76 they had her doing exercise! She had cancer as well. One phone per room...never answered. 4 weeks later they called, not me her son but the lady who had checked her in....there's Florida for ya!
                    [rating] => 1
                    [reviewer] => Aaron French
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                    [review_date] => 2018-01-16
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                    [review] => The staff has been more attentive than any other hospital or hospice center our family has used. Yes, the entire staff is excellent. The rehab center is designed for exactly what it's used for. The only downside to the facility is it needs some serious remodeling done from the inside. Don't get me wrong, it's just as clean as a hospital and doesn't smell. I'm giving them 5 stars though, because the amount of care, activities and rehab attentiveness astounds me. Good job staff keep up the great work.
                    [rating] => 5
                    [reviewer] => Doug G
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                    [review_date] => 2017-02-04
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                    [review] => The worst.  Firstly never admit your loved one to ANY CORPORATE OWNED SKILLED NURSING/NURSING HOME.  IT's ALL ABOUT THE BOTTOM LINE $$$$$. NOT ABOUT HUMAN QUALITY OF LIFE
CNA'S (AIDES) CONTROL PATIENT CARE, LAZY, UNEDUCATED, GROSSLY MANNERED, NO RESPECT TO PROTOCOL. TROUBLESOME TO RN's. MINORITY OF EXCELLENT RN'S 
CORPORATE AT LOWEST PAY SCALE FOR CNA, MEETS STATE REGULATIONS ON CNA PER PATIENT. LATE 11pm - 7am shift 1  for 24 patient HIGH TURNOVER,  TETOLD EQUIPMENT AND FAR FROM NEW STATE OF ART EQUIPMENT
Violate patient Bill of Rights and the law to protect the elderly disabled handicapped today from neglect and exploitation mental and physical abuse 
The corporation owns SARASOTA POINTE SKILLED NURSING IN SARASOTA.
                    [rating] => 1
                    [reviewer] => Timothy McCarron
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                    [review_date] => 2017-01-07
                    [review_time] => 14:45:37
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                    [review] => My fiance was a patient for almost 2 months.  the therapy department was awesome.  he left there so optimistic about returning to indendent living style.  The dietary department tried hard to accomodate his picky eathing problems.  the nursing staff were all kind and met his needs.  the Laundry manager was superb in keeping his clothes labeled and was always happy to stop and say hi.  I have nothing negative to say about this facility.
                    [rating] => 5
                    [reviewer] => Bev Howland
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                    [review_date] => 2016-12-19
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                    [review] => Bailey loves coming here to do his pet therapy.  If anyone took a picture of him today in his costume, would you please post it here.  I forgot to have someone take one for me.   Thanks.
                    [rating] => 1
                    [reviewer] => Judy Rimmey
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                    [review_date] => 2016-10-25
                    [review_time] => 10:21:10
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Sarah Luvinmylife Mitchell
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                    [review_date] => 2016-10-19
                    [review_time] => 16:34:52
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                    [review] => In my opinion, This facility could not be much worse.

A. My Mother was sent to the dining hall dressed in nothing but the hospital gown, open in the back!

B. My Mother is diagnosed with Dementia before being admitted to this facility. She was given a powerful mind altering drug by the Dr. on staff at this facility. On the first line of information, about this medication, it say's DO NOT PRESCRIBE THIS MEDICATION TO ELDERLY PERSONS WITH DIMENTIA. IT'S USE MAY RESULT IN DEATH. She was in a terrible condition due to this.

C. During our first visit to Mom, at 2:30 pm, she was dressed in her nightgown, with a filthy diaper on.

D. When Mom first came here, she was continent. Now, they instruct her to go in her diaper!

E. At present we are trying to bring Mom home, but Riviera Palms is making it as difficult as possible.
I suspect it may be, because Mom is paying cash.
                    [rating] => 1
                    [reviewer] => PAUL GATKE
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                    [review_date] => 2015-12-07
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                    [review] => Rehabilitation therapists are some of the best. Some CNA's were really good. The activity department is. excellent. I would send people who need rehabilitation there but the long term area could be better.
                    [rating] => 1
                    [reviewer] => Karen Hanley
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                    [review_date] => 2015-04-12
                    [review_time] => 20:58:45
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Melissa Mcpherson
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                    [review_date] => 2014-10-07
                    [review_time] => 08:05:23
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Jessica Davis
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                    [review_date] => 2014-05-21
                    [review_time] => 00:17:16
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Steven Diana Meyer
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                    [review_date] => 2014-01-15
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Edelmiro Cortes
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                    [review_date] => 2013-10-19
                    [review_time] => 10:58:25
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                    [review] => 
                    [rating] => 5
                    [reviewer] => Jacqueline Loaiza Lopez
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                    [review_date] => 2013-09-23
                    [review_time] => 09:39:54
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REVIEWS

The majority of the staff are very caring people that give their patients quality services. I’m very happy with my loved ones care. No place is perfect, otherwise I’d give them a 5.
Mary B
The leadership in this building is above the rest. The passion the employess have for quality of care you will not find in any other facility.
Tricia Russo

View All Reviews